Last Updated: 15 March 2024

Welcome to EUKANUBA Shop (operating from cheappetfoodsdeals.com). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make purchases from our global community of discerning pet parents.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Identification Information: Name, email address, shipping address, and phone number.
  • Payment Information: Credit/debit card details (processed securely by our payment partners; we do not store full card details), PayPal account information.
  • Transaction Data: Details about purchases of premium brands like Applaws, Bozita, Hill’s Prescription Diet, Purizon, and Royal Canin.
  • Technical Data: IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Data: Information collected via cookies and similar technologies to enhance your shopping experience.

2. How We Use Your Information

We use your data to provide a secure, efficient, and personalised experience:

  • To process transactions and deliver products globally (excluding Asia and certain remote areas).
  • To communicate with you about orders, updates, and promotional offers (with your consent).
  • To improve our website, product offerings, and customer service.
  • To prevent fraud and ensure the security of our platform.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data. We may share information with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to facilitate secure transactions.
  • Shipping Partners: To deliver orders to your doorstep.
  • Legal Authorities: When required by law or to protect our rights and safety.

All third parties are obligated to handle your data in compliance with applicable privacy laws.

4. Data Storage and Security

Your data is stored on secure servers and protected by encryption and industry-standard security measures. We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Note: We never store your full payment card details on our servers. All financial data is handled directly by our secure payment partners.

5. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Object to the processing of your data in certain circumstances.
  • Data portability and restriction of processing.

To exercise these rights, please contact us at admin@cheappetfoodsdeals.com.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us:

EUKANUBA Shop
73 Holborn St, Plymouth, GB PL2M 6HY
Email: admin@cheappetfoodsdeals.com

Thank you for trusting EUKANUBA Shop with your pet care needs. We are dedicated to ensuring the well-being of your pets and the security of your data.